BOSS811 Documentation
Getting Started
Index
Overview
User Guide
User Documentation
Dashbaord
Dashboard Widget
Add a widget to the Dashboard
Remove a widget from the Dashboard
Edit a widget
Tickets
Searches
Assign a single ticket
Bulk assign tickets
Bulk edit tickets
Close a single service location request
Bulk close service location requests
Define a new search filter
Create an advance search
Pin Tickets
Watch tickets
Work status
Boundary Search
Call Center Responses
User
Create a new user
Reset a user password
Out Of Office calendar
Reports
Create a summary report
Report DB filters
Scheduler
Scheduler
Admin
Account
General
Attachement Upload
User Management
Roles
Teams
Notification
E-mail Header and Footer
Setup Email Notifications
Setup SMS Notifications
Ticket Management
General Settings
Call Center
Tag
Response code
Business hours
Holoday calender
Routing rule
Custom Field
Map area
Time entry tasks
New map service
Conditions Groups in Routing Rules
Documents & Document Types
ArcGIS in Routing
Profile and Support
Edit my profile
Submit a Feature request
Submit a support request
Submit a Bug report
Change password
Reset a forgotten password
BOSS811 Mobile App
Log into the BOSS811 Mobile App
API documentation
API V2 Documentation
OCC API Documentation
OTS API Documentation
USIC API Documentation
Integrity API Documentation
Northern Lights API Documentation
Release Notes
Release Notes
BOSS811 Documentation
Holiday Calender
Holiday Calender
Set your holiday calendar
