BOSS811 Documentation
Index
Overview
User Guide
How Do I
How To
Assign a single ticket
Bulk assign tickets
Bulk edit tickets
Change the logo
Define a new user
Close a single service location request
Bulk close service location requests
Setup a call center
Define a new search filter
Create a Tag
Create a response code
Set Business hours
Add a widget to the Dashboard
Create a routing rule
Create a custom Field
Create a map area
Create time entry tasks
Create a summary report
Create an advance search
Edit my profile
Edit E-mail Header and Footer
Setup a new roll
Create a new map service
Edit a widget
Change the Dashboard Auto-Refresh rate
Submit a Feature request
Submit a support request
Submit a Bug report
Setup E-mail notifications
Setup SMS notifications
Change password
Reset a forgotten password
Reset a user password
Log into the BOSS811 Mobile App
Out Of Office calendar
Pin Tickets
Watch tickets
Set up work area colors
Conditions Groups in Routing Rules
Work status
Report DB filters
Documents & Document Types
Scheduler
Teams
Boundary Search
ArcGIS in Routing
Call Center Responses
API documentation
API V2 Documentation
OCC API Documentation
OTS API Documentation
USIC API Documentation
Integrity API Documentation
Northern Lights API Documentation
Release Notes
Release Notes
BOSS811 Documentation
Docs
»
How Do I »
Submit a support request
How to submit a support request
Click on the support envelope
Set the category to support request
Enter a subject
Describe your support request in the message
Click Send
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