How to set Business Hours

To setup a business hours, follow the steps outline below

1. Click on the Admin icon

2. Navigate to Ticket Management > Business hours

3. Click on the blue plus icon to create new business hours . The New Business Hours page will appear.

   

4. Enter the following information:

   • Enter business hours a name
   • Add a description (optional)
   • Select a timezone
   • Select working days/hours
   • Set your working days and hours of operation

5. Click Save