BOSS811 Documentation
Getting Started
Index
Overview
User Guide
User Documentation
Dashbaord
Add a widget to the Dashboard
Edit a widget
Change the Dashboard Auto-Refresh rate
Tickets
Assign a single ticket
Bulk assign tickets
Bulk edit tickets
Close a single service location request
Bulk close service location requests
Define a new search filter
Create an advance search
Pin Tickets
Watch tickets
Work status
Boundary Search
Call Center Responses
User
Define a new user
Reset a user password
Out Of Office calendar
Reports
Create a summary report
Report DB filters
Scheduler
Scheduler
Admin
Account
Change the logo'
User Management
Setup a new roll
Teams
Notification
Edit E-mail Header and Footer
Setup E-mail notifications
Setup SMS notifications
Ticket Management
Setup a call center
Set up work area colors
Create a Tag
Create a response code
Set Business hours
Create a routing rule
Create a custom Field
Create a map area
Create time entry tasks
Create a new map service
Conditions Groups in Routing Rules
Documents & Document Types
ArcGIS in Routing
Profile and Support
Edit my profile
Submit a Feature request
Submit a support request
Submit a Bug report
Change password
Reset a forgotten password
BOSS811 Mobile App
Log into the BOSS811 Mobile App
API documentation
API V2 Documentation
OCC API Documentation
OTS API Documentation
USIC API Documentation
Integrity API Documentation
Northern Lights API Documentation
Release Notes
Release Notes
BOSS811 Documentation
User Documentation
Profile and Support
Edit my profile
How to edit your profile
Click on the profile icon
Select My Profile
Click on the edit my profile icon
Edit the desired fields
5. Click Save
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