How to create Time Entry Tasks

To create a time entry task, follow the steps outline below

1. Click on the Admin icon

2. Navigate to Ticket Management > Time Entry Tasks

3. Click on the New Time Entry Task icon . The Time Entry Tasks page will appear.

   

4. Enter the folllowing information:

   • Select the call center that the time entry task will be used with
   • Enter a task name.

5. Click Save.