How to create an advance search

1. Select the Tickets icon
2. Click on the advance search icon
3. Click on add filter group (you can add as many filter groups as you like)

4. Click on add a filter (you can add as many filters as you like) 5. Configure the filter for your desired results

6. You can move available columns to selected columns for additional search criteria

7. You can now either apply the search, update an existing search or save the search as a new search. Note: Users with enough permissions have the ability to set the search as global.